"We urgently need a new PMS, how do we make sure we take all relevant consideration into account, and that we are comparing 'apples with apples'?"
"What process do we use, and how do we ensure stakeholder participation?"
"How much will it really cost?"
All organisations are confronted at some stage with the decision to carry on with their existing suppliers or explore other options. Businesses are dynamic and their IT systems should also be reviewed regularly to ensure that they are meeting the requirements of the firm.
Many of the current procurement engagements for law firms are for Practice Management Systems (PMS), we have particularly deep experience of both the established PMS systems such as Elite 3E and Aderant Expert, as well as the newer ERP-based systems such as those provided by Fulcrum GT (SAP-based) and LexisOne (Microsoft Dynamics). Neil's expertise is also enhanced by his tenure as Director of Product Strategy at Keystone Solutions (the ERP still in use by Clifford Chance) as well as having designed the user specifications for the FirmControl product as part of his work at KPMG. That system was used by Linklaters for eight years, and was the forerunner of FirmWare which was used by Freshfields Bruckhaus Deringer.
When it comes to purchasing new systems or reviewing existing contracts with suppliers it is essential to ensure that any purchases are commercially favourable, but more importantly, relevant to the strategy of the firm.
Our approach to IT procurement is that:
any IT procurement should be business led – in that it should be a part of a business project
the procurement should be undertaken according to a formal evaluation based on an agreed list of business and technical requirements that ensures systems are evaluated on the basis of “apples to apples” comparisons
the final decision is supported by objective evidence.
We have many years of experience in procuring systems and our processes are honed to providing an efficient process for our clients and potential suppliers.